Hello!
I've tested the video, accessing it from the box circled in blue below, and had no problems.
If you can't get through, it may be a restriction on your computer.
Two alternatives - click this link to go directly to the video: http://www.screencast.com/t/tr1eScCDV . If that doesn't work, call us at 770-534-6113 and we'll tell you over the phone what the video says.