Why am I unable to open and look at any ebooks?


Answered By: Trustee Library
Last Updated: Dec 12, 2016     Views: 31

If all of the library's copies of an eBook or eAudiobook title are currently in use when you try to access the title, you see a link for the hold request option or the notification request option. Click the link to receive an e-mail message when a copy of the title is available.

For the hold request option, the title is held exclusively for you so you can access it. The e-mail message shows how long it will be held for you before others can access it. 

For the notification request option, the e-mail message tells you that you can try to access the title, on a first-come, first-served basis. Any other users who have a notification request for the same title receive the same message, at the same time as you.

Related Questions

    We will be closed for the holiday May 25 through May 28 but will happily respond to your questions when we return!

    Your Question
    Your Info
    Fields marked with * are required.