Answered Questions

Are you using Google Chrome as your browser?  If so, there is a known problem with Google Chrome and viewing a PDF file.  Unlike most browsers, Chrome has a built-in PDF viewer.  You can learn more about it in the help article link.  If you're having trouble viewing PDFs or aren't crazy about the Chrome PDF viewer, you can disable it and revert to Adobe Reader to view PDFs. Simply type "about:plugins" into the address bar, find the "Chrome PDF Viewer," and click "Disable."