Answered By: Linda Kern Last Updated: Feb 13, 2017 Views: 13
My contacts at the Hall county Public Library tell me that the login page is not blocked, which means that I need to troubleshoot further.
- Are you in a different county? Which public library do you use?
- Have to successfully logged into the databases from other locations that are not on campus? (On campus logins work differently behind the scenes.)
- There is no redirect. Can you send me the URL (address) of the page?
- Are you linking through one of our LibGuides pages? The URL starts http://libguides.brenau.edu/...
The process we use is standard among universities, including Emory, GSU and GA Tech. I'm sure there's a solution out there. Please click the reply link at the bottom of the email, provide the additional information, and I'll work on the problem some more.