Question

When I try to view a full text ebook on my tablet it wants to download the pages rather than view then in the browser.

Details

My tablet is a Samsung galaxy tab. Tired different browsers and updating adobe, none help.

Answered By: Linda Kern
Last Updated: Feb 13, 2017     Views: 7

Hello!

First, eliminate the basic issue. Be sure you are clicking "eBook full text" rather than "download".

Next, have you downloaded the app for the Android OS? Most databases are designed for laptop operating systems. EBSCO offers help to download an app for Android and iOS devices here: http://support.ebsco.com.proxygsu-bre1.galileo.usg.edu/help/index.php?help_id=5749 . If you prefer to contact them rather than troubleshoot alone, the contact information is here: http://support.ebsco.com.proxygsu-bre1.galileo.usg.edu/help/index.php?help_id=3411 .

Let us know if you can't get this resolved to your satisfaction.

Related Questions

    Your Question
    Your Info
    Fields marked with * are required.